Shipping & Return Policy
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Shipping typically takes 5 - 10 business days from order date to delivery. These times are a general estimate. Shipping location, weather, and other events outside of our control my change delivery estimates.
Return Policy
We do not offer refunds or exchanges. Exceptions could be made if all the following are true:
- Item is delivered not in its original condition, is damaged, defective, or missing parts for reasons not due to our error.
- A receipt or proof of purchase is presented for the item(s).
To inquire about a potential return or exchange, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order, typically within 1-2 business days.